Please see below for frequently asked questions:

What happens in the counselling session?
Counselling sessions usually run for about an hour. During this time, the counsellor may ask some questions, and encourage you to talk about “what’s on your mind” and what might be troubling you. Counselling does not give advice but rather helps you to find new ways to think about things, to find new frameworks by which to consider things. It is a chance for you to talk through issues or experiences and for the counsellor to listen in helpful and non-judgmental ways.
How long is each session?
Each session is about an hour long. Most of our clients are able to notice a positive difference after 4 to six sessions. Some report feeling better after one session and other clients benefit from longer term therapy.
Is therapy confidential?
Yes, therapy at Mona Vale Individual, Couple and Family Therapy is confidential; we have a confidential policy that we will discuss with you at your initial consultation.
What is the cost of therapy and will I get a rebate from my private health cover or medicare?
Yes, most of our clients receive rebate towards the cost of therapy. Rebates may be available, please discuss with your individual therapist.
Will you take sides?
No, our therapists do not take sides. It is important for us to remain in a neutral position in order for us to be effective and help you to make a positive change.
Can I come on my own or does my partner have to come to Couple Therapy?
Yes, you can come on your own. Sometimes, our clients report that they have personal issues that they need to resolve in order to function well in the couple relationship. Also, there are times when it is possible, that it takes only one person to create a change in the dynamics in the relationship. However, you have to be sufficiently motivated and committed to doing the work on your own.
Does my partner have to know that I am coming to therapy?
No, there may be issues that you would like confidential help with. For example, you may need to explore what you really want in your relationship or you may want to end the relationship and not know how to.
Do you work with children and adolescents without parents?
Yes, there are times when this is necessary but we believe more effective and lasting change happens when parents are involved in and support therapy.
Can we come to therapy without our children?
Yes, we can help you explore parenting issues, gain new insights and give you ideas and strategies that will help you resolve the problem,.
What if I have to cancel?
Given that we often have clients waiting to see our therapists, we ask that you give us 24 hours notice of cancellation to offer your appointment to another client. However, we also understand there may be emergency situations when you may not be able to give us 24 hours notice i.e. sickness. For cancellations less than 24 hours, that are not emergencies, we reserve the right to charge you the full rate.